@font-face{font-family:Figtree;font-weight:400;src:url(/fonts/figtree-latin-400-normal.woff2) format("woff2")}
@font-face{font-family:Figtree;font-weight:600;src:url(/fonts/figtree-latin-600-normal.woff2) format("woff2")}
@font-face{font-family:Figtree;font-weight:700;src:url(/fonts/figtree-latin-700-normal.woff2) format("woff2")}
@font-face{font-family:Figtree;font-weight:800;src:url(/fonts/figtree-latin-800-normal.woff2) format("woff2")}
@font-face{font-family:Figtree;font-weight:900;src:url(/fonts/figtree-latin-900-normal.woff2) format("woff2")}
:root{--ink:#121417;--slate:#62686F;--line:#E2DFD8;--bone:#F7F4EC;--concrete:#ECEAE5;--white:#fff;--hivis:#D8FF00;--signal:#FF5B1F;--ok:#2F7D32;--warn:#B45309;--bad:#C2410C}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:Figtree,system-ui,-apple-system,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);background:var(--bone);font-size:15px;-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}
a{color:inherit}
.hidden{display:none!important}

/* shell */
.top{position:sticky;top:0;z-index:20;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:18px;padding:0 20px;height:62px}
.top img{height:22px;display:block}
.nav{display:flex;gap:4px;flex:1;overflow-x:auto}
.nav a{padding:8px 12px;border-radius:999px;text-decoration:none;font-weight:700;font-size:14px;color:var(--slate);white-space:nowrap}
.nav a.on{background:var(--ink);color:var(--hivis)}
.nav a .pill{margin-left:6px}
.who{display:flex;align-items:center;gap:10px;font-size:13px;color:var(--slate);white-space:nowrap}
.page{max-width:1180px;margin:0 auto;padding:26px 20px 80px}
h1{font-size:28px;font-weight:900;letter-spacing:-.01em}
h2{font-size:18px;font-weight:800;margin:26px 0 10px}
.sub{color:var(--slate);margin-top:4px}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.spread{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:18px}

/* bits */
.btn{display:inline-flex;align-items:center;gap:8px;border:0;cursor:pointer;background:var(--ink);color:var(--hivis);font-weight:800;padding:10px 18px;border-radius:999px;font-size:14px;text-decoration:none}
.btn.light{background:#fff;color:var(--ink);box-shadow:inset 0 0 0 1.5px var(--ink)}
.btn.ghost{background:transparent;color:var(--slate);box-shadow:none;padding:8px 10px}
.btn.hi{background:var(--hivis);color:var(--ink)}
.btn.sm{padding:7px 13px;font-size:13px}
.btn:disabled{opacity:.45;cursor:default}
.card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px}
.grid{display:grid;gap:14px}
.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.g3{grid-template-columns:repeat(3,minmax(0,1fr))}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.stat .k{font-size:12px;font-weight:700;color:var(--slate);text-transform:uppercase;letter-spacing:.06em}
.stat .v{font-size:30px;font-weight:900;margin-top:6px;letter-spacing:-.02em}
.stat.hi{background:var(--hivis);border-color:var(--hivis)}
.stat.warn{border-color:#F4B7A0;background:#FFF5F0}
.hl{background:linear-gradient(transparent 58%,var(--hivis) 58%,var(--hivis) 92%,transparent 92%)}
.pill{display:inline-block;font-size:12px;font-weight:800;padding:3px 9px;border-radius:999px;background:var(--concrete);color:var(--ink);white-space:nowrap}
.pill.to_ship{background:var(--hivis)}
.pill.sent,.pill.in_transit,.pill.out_for_delivery{background:#E3EEFF;color:#1D4ED8}
.pill.delivered{background:#E3F4E4;color:var(--ok)}
.pill.problem{background:#FFE8DD;color:var(--bad)}
.pill.cancelled{background:var(--concrete);color:var(--slate)}
.tabs{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}
.tabs button{border:1px solid var(--line);background:#fff;padding:7px 14px;border-radius:999px;font-weight:700;font-size:13px;cursor:pointer}
.tabs button.on{background:var(--ink);color:#fff;border-color:var(--ink)}
.tabs button b{margin-left:6px;color:var(--slate)}
.tabs button.on b{color:var(--hivis)}
input,select,textarea{width:100%;border:1.5px solid var(--line);background:#fff;border-radius:10px;padding:9px 11px;outline:none}
input:focus,select:focus,textarea:focus{border-color:var(--ink)}
label{display:block;font-size:13px;font-weight:700;color:var(--slate)}
label input,label select,label textarea{margin-top:5px;color:var(--ink);font-weight:400}
.search{max-width:280px}
table{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden}
th{background:#cfe2f3;text-align:left;font-size:12px;font-weight:800;padding:9px 12px;white-space:nowrap}
td{padding:10px 12px;border-top:1px solid var(--line);font-size:14px;vertical-align:top}
tr.click{cursor:pointer}
tr.click:hover td{background:#FBFAF6}
.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.muted{color:var(--slate)}
.small{font-size:12px}
.empty{padding:40px;text-align:center;color:var(--slate);background:#fff;border:1px dashed #CFCBC2;border-radius:16px}
.err{color:var(--bad);font-weight:700;font-size:13px;min-height:18px;margin-top:8px}
.note{background:#FFF8E6;border:1px solid #F3D58A;border-radius:12px;padding:10px 14px;font-size:13px}

/* ship cards (supplier) */
.shipcard{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px 18px;display:grid;grid-template-columns:1.1fr 1fr 1.2fr;gap:18px;align-items:start}
.shipcard + .shipcard{margin-top:12px}
.shipcard .ord{font-size:20px;font-weight:900}
.shipcard .addr{font-size:14px;line-height:1.5;white-space:pre-line}
.shipcard .items div{font-weight:700}
.shipcard .age{font-size:12px;font-weight:800}
.age.late{color:var(--bad)}
.shipform{display:grid;gap:8px}
.shipform .two{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.chk{display:flex;align-items:center;gap:8px;font-weight:700;color:var(--ink)}
.chk input{width:auto}

/* drawer */
.drawer{position:fixed;inset:0;background:rgba(18,20,23,.35);z-index:40;display:flex;justify-content:flex-end}
.drawer .panel{width:min(560px,100%);height:100%;background:var(--bone);overflow:auto;padding:22px;box-shadow:-10px 0 40px rgba(0,0,0,.12)}
.kv{display:grid;grid-template-columns:130px 1fr;gap:6px 12px;font-size:14px}
.kv dt{color:var(--slate);font-weight:700}
.timeline{list-style:none;border-left:2px solid var(--line);margin-left:6px}
.timeline li{position:relative;padding:0 0 14px 16px;font-size:14px}
.timeline li:before{content:"";position:absolute;left:-6px;top:4px;width:10px;height:10px;border-radius:50%;background:#fff;border:2px solid var(--ink)}
.timeline li:first-child:before{background:var(--hivis)}

/* auth */
.auth{min-height:100%;display:grid;place-items:center;padding:20px}
.auth .card{width:min(420px,100%);padding:28px}
.auth img{height:28px;margin-bottom:18px}
.auth form{display:grid;gap:12px;margin-top:16px}

.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--ink);color:#fff;padding:11px 18px;border-radius:999px;font-weight:700;z-index:60;font-size:14px}


/* inbox (website chat + email tickets) */
.page.wide{max-width:1500px}
.pill.ai{background:#EEF0F2;color:var(--ink)}
.aicost{display:flex;flex-direction:column;align-items:flex-end;gap:2px}.aicost b{font-size:20px;font-weight:900}
.ib3{display:grid;grid-template-columns:190px 330px minmax(0,1fr);gap:12px;height:calc(100vh - 230px);min-height:520px}
.ibtree{display:flex;flex-direction:column;gap:2px;overflow:auto}
.ibf{display:flex;align-items:center;gap:8px;border:0;background:none;text-align:left;padding:8px 10px;border-radius:10px;cursor:pointer;font-weight:700;font-size:14px;color:var(--ink)}
.ibf.kid{padding-left:18px;font-weight:600}
.ibf:hover{background:#fff}.ibf.on{background:var(--ink);color:#fff}
.ibf .l{flex:1}.ibf b{font-size:12px;background:var(--concrete);color:var(--ink);border-radius:999px;padding:1px 8px}.ibf b.hot{background:var(--hivis)}
.ibg{font-size:11px;font-weight:800;color:var(--slate);text-transform:uppercase;letter-spacing:.06em;padding:12px 10px 2px}
.ibhint{padding:12px 10px 0;line-height:1.4}
.iblist{display:flex;flex-direction:column;min-height:0}
.ibtools{display:flex;gap:6px;margin-bottom:8px}.ibtools input{flex:1;min-width:0}
#ibList{overflow:auto;display:flex;flex-direction:column;gap:6px;padding-bottom:10px}
.ibrow{background:#fff;border:1px solid var(--line);border-radius:12px;padding:10px 12px;cursor:pointer}
.ibrow:hover{border-color:#B9B5AC}.ibrow.on{border-color:var(--ink);box-shadow:0 0 0 1.5px var(--ink)}
.ibr1{display:flex;justify-content:space-between;gap:8px}.ibr1 b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ibsubj{font-size:13px;font-weight:700;margin-top:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ibprev{margin-top:2px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.ibtags{display:flex;gap:5px;flex-wrap:wrap;align-items:center;margin-top:6px}
.ibconv{background:#fff;border:1px solid var(--line);border-radius:16px;display:flex;flex-direction:column;min-height:0;overflow:hidden}
.ibconv>.empty{border:0;margin:auto;background:none}
.ibhead{display:flex;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.ibhead h3{font-size:18px;font-weight:900;margin:2px 0}
.ibhead a{color:var(--ink)}
.online{font-size:12px;color:var(--ok);font-weight:700}
.ibctl{display:flex;flex-direction:column;gap:8px;align-items:flex-end;max-width:100%}
.ibctl label{display:flex;align-items:center;gap:6px;font-size:12px}.ibctl label select{margin:0;width:auto;padding:5px 8px;font-size:13px}
.ibmsgs{flex:1;overflow:auto;padding:16px;background:var(--bone);display:flex;flex-direction:column;gap:8px}
.ibm{max-width:75%;padding:9px 13px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;font-size:14px;background:#fff;border:1px solid var(--line)}
.ibm a{color:inherit}
.ibm.them{align-self:flex-start;border-bottom-left-radius:4px}
.ibm.ai{align-self:flex-end;background:#EEF0F2;border-color:#DADDE0;border-bottom-right-radius:4px}
.ibm.staff{align-self:flex-end;background:var(--ink);color:#fff;border-color:var(--ink);border-bottom-right-radius:4px}
.ibm.staff .ibmeta{color:#B9BEC4}
.ibm.mail{max-width:92%}
.ibmeta{font-size:11px;color:var(--slate);margin-bottom:3px;white-space:normal}
.ibnote{align-self:center;background:#FFF8E6;border:1px solid #F3D58A;font-size:12.5px;padding:6px 12px;border-radius:10px;max-width:90%;white-space:pre-wrap}
.ibnote.inv{align-self:stretch;max-width:none;background:#fff;border:1.5px dashed var(--ink)}
.ibatts{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.ibatts img{max-width:160px;max-height:160px;border-radius:8px;border:1px solid var(--line);display:block}
.ibreply{border-top:1px solid var(--line);padding:10px 12px}.ibreply textarea{resize:vertical}
.ibactions{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:8px;flex-wrap:wrap}
.ibdraft{display:flex;justify-content:space-between;align-items:center;gap:10px;background:#F4FFC2;border:1px solid #D9EE6A;border-radius:12px;padding:8px 10px;margin-bottom:8px;font-size:13px;flex-wrap:wrap}
.ibai{display:flex;gap:6px;align-items:center;margin-bottom:8px}.ibai input{flex:1;min-width:0;padding:7px 10px}
.modal{position:fixed;inset:0;background:rgba(18,20,23,.4);z-index:50;display:flex;align-items:center;justify-content:center;padding:16px}
.modal .box{background:#fff;border-radius:18px;padding:22px;width:min(560px,100%);max-height:90vh;overflow:auto;box-shadow:0 20px 60px rgba(0,0,0,.25)}
.chk input{width:auto;margin:0}

/* reviews */
.rvst{color:var(--ink);letter-spacing:1px;white-space:nowrap;font-size:16px}.rvst span{color:#D9D6CF}
.rvrow{display:flex;gap:14px;align-items:flex-start;background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px;margin-bottom:10px}
.rvrow>input{width:auto;margin-top:4px}
.rvact{display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end;align-content:flex-start;max-width:290px}.rvact .btn{justify-content:center}
.rvph{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}.rvph img{width:72px;height:72px;object-fit:cover;border-radius:10px;cursor:zoom-in}
.rvreply{background:var(--bone);border-radius:10px;padding:8px 12px;font-size:13px;margin-top:8px}
.rvbulk{display:flex;gap:8px;align-items:center;background:#fff;border:1.5px solid var(--ink);border-radius:12px;padding:8px 12px;margin-bottom:10px}
.rvreq{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.05fr);gap:16px;align-items:start;margin-top:14px}
.rqprev{position:sticky;top:80px}.rqprev iframe{width:100%;height:640px;border:1px solid var(--line);border-radius:12px;background:var(--bone);margin-top:6px}
.rvprevw{background:var(--bone);border-radius:12px;padding:4px 14px;max-height:720px;overflow:auto}.rvprevw .osr{margin:12px auto}
.honesty ul{margin:6px 0 0 18px;line-height:1.55}
.cpline{display:grid;grid-template-columns:1fr auto;gap:4px 8px;align-items:center;margin:10px 0}.cpline>span{grid-column:1/-1}
.cpline code{white-space:pre-wrap;word-break:break-all;font-size:11.5px;background:var(--bone);border:1px solid var(--line);border-radius:8px;padding:7px 9px}

@media (max-width:1100px){.ib3{grid-template-columns:170px 280px minmax(0,1fr)}}
@media (max-width:900px){
  .ib3{grid-template-columns:1fr;height:auto}.ibtree{flex-direction:row;flex-wrap:wrap}.ibg,.ibhint{display:none}.ibf.kid{padding-left:10px}
  #ibList{max-height:45vh}.ibconv{min-height:70vh}.ibctl{align-items:flex-start}
  .rvreq{grid-template-columns:1fr}.rqprev{position:static}.rvrow{flex-wrap:wrap}.rvact{flex-direction:row;flex-wrap:wrap;min-width:0}
}

@media (max-width:820px){
  .g4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .g3,.g2{grid-template-columns:1fr}
  .shipcard{grid-template-columns:1fr;gap:12px}
  .top{gap:8px 10px;padding:10px 12px;height:auto;flex-wrap:wrap}
  .nav{order:3;flex-basis:100%}
  .who span{display:none}
  .page{padding:18px 12px 80px}
  table{display:block;overflow-x:auto}
}